One of the things that sets us apart at David Smith Homes Group is how seriously we take emotions in the home buying and selling process. One of the first questions we ask is, ‘how are you feeling about the process?’ We get responses all over the emotional spectrum from excited to terrified. This focus on the emotions is more than a gimmick, it really does have an impact on how we serve our clients. So, practically, how do those emotions influence the way we work together? Let’s take a look at some examples:
If you’re confused, then we take extra time to educate. We make sure you know exactly what you’re doing every step of the way. You’re made to feel you can ask any question, at any time, just as it should be.
If you’re excited, we’ll try to keep that excitement level up, without putting you in a compromising situation where it gets the better of you and you buy a home we know you’ll regret.
If you’re heartbroken, maybe selling a home you have incredible memories in, we’ll be sensitive to that, sometimes we’ve even ordered pictures of a home to be painted and printed nicely as a memento. Maybe instead of reading a cover letter about the next family to live there, you’d prefer not to know.
If you’re happy, then we’ll do everything we can to keep it that way! Ultimately that’s what we want.
If you’re overwhelmed, we’ll only ever go at your pace, as long as it doesn’t threaten to get in the way of your goals. We’ll remind you constantly that you’re the one in control.
If you fall in love, we’ll remind you that we might be being recorded during a showing, so let’s not shout from the rooftops how much we love the kitchen!
And if you couldn’t care less, i.e. not feeling anything, then we’ll try to wake you up because unless you’ve got hundreds of thousands of dollars to play with without any worries, then there’s an appropriate degree of emotion that should be at play!
Emotions really do play into a home buying and/or home selling process. If you’d like to talk to us about your real estate needs, don’t hesitate to reach out! We’ll take care of the practical and emotional considerations throughout the journey.